TeknoWeb Knowledge Base

Hosting, domain and email guides

59 step-by-step guides to web hosting, VPS, domains, business email, payments and account security.

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59 guides · 10 topics

Featured guides

Getting startedCreating an account and signing inCreate your TeknoWeb account using email and a password, Google or Apple; you can also sign in with a passkey. Password resets and temporary account locks.
Web HostingHosting plans and what is includedThe shared infrastructure of Linux, WordPress and WooCommerce hosting plans, their differences, resource limits and billing periods.
VPS and ServersARM or x86 when choosing a VPS?Differences between ARM and x86 VPS series, software compatibility and why architecture matters for upgrades.
Business EmailBusiness email plans: mailbox count and storageMailbox counts, storage per mailbox and standard features across business email plans.
DomainsDomain search and registration stepsCheck availability, choose a term and pay through the cart. Online registration currently supports .tr extensions; others use support tickets.
Payments and InvoicesPayment methods: cards, bank transfer/EFT and balancePay orders and invoices by credit/debit card, bank transfer/EFT or balance. Card payments use PayTR.
Account and SecurityEnable two-factor authentication (2FA) and backup codesProtect your account even if a password is stolen by requiring an authenticator code. Setup, backup codes and disabling.
SupportHow do I open a support ticket?Choose a service and topic to reach the right team and priority. Ticket steps, departments and priority rules.
Agency and WordPress ServicesHow do I order agency and WordPress services?Steps from product page to payment, required questions and consents for web design, SEO, advertising and WordPress services.
Academy and Ready-made SoftwareHow do I buy and download an Academy book?Buying Academy books, access after payment and downloading four file formats from the dashboard.

All topics

Getting started
Creating an account, sign-in options, the customer dashboard and your first order.
- Customer dashboard tour: what is in each section?
- How to place an order
See all (4)
Web Hosting
Linux, WordPress and WooCommerce hosting: setup, cPanel, backups, upgrades and migration.
- Hosting account activation and cPanel sign-in
- Connecting your domain to your hosting account
See all (8)
VPS and Servers
ARM and x86 VPS, order options, console, snapshots, upgrades and dedicated servers.
- Available VPS order options
- VPS control panel compatibility: cPanel, Plesk, DirectAdmin
See all (8)
Business Email
Email on your own domain, setup, DNS records, email clients and mailbox management.
- Business email setup and your first mailbox
- Business email DNS records: MX, SPF, DKIM, DMARC
See all (7)
Domains
Domain search, registration, DNS, nameservers, renewal and expiration.
- Domain renewal and expiration
- Available domain extensions
See all (6)
Payments and Invoices
Payment methods, transfer notifications, balance, invoices, renewal timelines, cancellation and refunds.
- Bank transfer/EFT and payment notification
- Topping up balance and paying invoices
See all (7)
Account and Security
Two-factor authentication, passkeys, sessions, team members, API keys and personal data.
- Passwordless sign-in with a passkey
- Sessions, new-device alerts and email changes
See all (6)
Support
Opening tickets, response times, ticket statuses, attachments and contact channels.
- Support response times and business hours
- Ticket statuses: open, answered, resolved, closed
See all (6)
Agency and WordPress Services
Ordering and delivery for web design, SEO, advertising, social media and WordPress services.
- Understanding scope, delivery time and revisions
- WordPress services: maintenance, optimization, security and support
See all (3)
Academy and Ready-made Software
Buying and downloading Academy books, updates and the Digital Invitation Platform license.
- Digital Invitation Platform: license, delivery and hosting terms
- Academy: book updates, series bundles and reader discounts
See all (4)

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