Customer dashboard tour: what is in each section?

The customer dashboard is where you manage your services, invoices and support tickets in one place. After signing in, you can access the customer dashboard. The left menu contains Dashboard and four sections.

Dashboard

This is the landing page. It shows an overview of your services, unpaid invoices and open support tickets.

Services

• My Services: A list of all services you have purchased. Clicking a service opens its own tabs, such as access details, backups, invoices and renewal settings.
• My Servers: Appears only if you have a server service or a hosting service with live monitoring.
• My Domains: Your domain list and settings.
• Buy a Domain: Search for and register a new domain.
• Academy: Your purchased books and Academy books available for sale.

Finance

• My Invoices: View and pay invoices, and download them as PDFs.
• My Orders: Your orders and their status.
• Balance: Your account balance, top-ups and transaction history.
• Payment Notification: Report a bank transfer/EFT payment with its receipt.
• Saved Cards: Your saved payment cards.

Support & Knowledge

• Support Tickets: Open tickets and track existing ones.
• Announcements: TeknoWeb announcements.

Account

• Notifications: Notifications sent to your account.
• API Keys: Create keys for deployment, status, logs and environment variable operations on your application hosting services.
• Team: Invite other people to your account and assign their roles.
• My Account: Profile and billing details, security (password, two-factor authentication, sessions), notification preferences and privacy settings.

If some menu sections are missing

The menu changes according to your account and role. Some sections are available only to customers with the relevant service or to certain accounts. If you were invited as a team member, you see only the sections allowed by your assigned role. For example, only account owners and administrators can see Team.