Invoices, VAT and billing profiles

VAT

Unless stated otherwise, service prices on the site and in the cart exclude VAT. The VAT rate is 20%.

Where do I download my invoice?

1. In the customer dashboard, open My Invoices.
2. Open the relevant invoice.
3. Download its PDF.

Order documents

Your order confirmation email includes the order's Pre-contract Information Form and Distance Sales Agreement as PDF attachments. Current versions are also available on the Pre-contract Information Form and Distance Sales Agreement pages.

Billing details

Invoices use the main billing details in your profile. Update them on My Profile (shown in the menu as My Account).

• Individual invoices use first name, surname and Turkish identity number (TCKN).
• Business invoices use company name, tax number (VKN) and tax office.

Your Turkish identity number is encrypted in storage and masked on My Profile.

If working with team members, only the account owner may change main billing details.

Billing profiles

To occasionally invoice another person or company, save their details as an additional billing profile.

1. Open My Profile (shown in the menu as My Account) and select Billing profiles.
2. Add profile: choose a profile name and invoice type (Individual or Business).
3. Enter identity or tax details and address, then save.

Save up to 10 additional billing profiles. They appear at checkout when choosing the invoice recipient. The selected profile applies to that order and its renewals. Deleting a profile does not change existing invoices; future invoices for services using it revert to main billing details.