Payment methods: cards, bank transfer/EFT and balance
In this article (7)
Available payment methods
Pay TeknoWeb orders and invoices in three ways:
- Credit / debit card
- Bank transfer / EFT
- Account balance
Card payments
Card payments are processed through licensed payment institution PayTR.
- Payments are taken as a single payment; installments are not offered.
- Card payments made through the dashboard require 3D Secure verification using the code your bank sends. Automatic renewal charges to saved cards do not require this step.
- Enter your card number and security code on PayTR's payment page; your card details never reach TeknoWeb servers.
If you save your card during payment, future renewals can be charged to it. See: Saved cards and automatic renewal.
Bank transfer / EFT
You can pay into our bank accounts by bank transfer or EFT. Afterwards, upload your receipt on the customer dashboard's Payment Notification page to notify us. For the steps, see Bank transfer/EFT and payment notification.
Paying with balance
Top up your account in advance and use the balance to pay invoices.
- If your balance covers the invoice, pay it entirely from the balance.
- If insufficient, pay part from balance and the remainder by card.
For top-ups, see Topping up and using balance.
Method comparison
| Method | When payment is credited |
|---|---|
| Credit / debit card | Immediately on completion |
| Bank transfer / EFT | When finance approves your payment notification |
| Balance | Immediately if the balance is sufficient |
Where are my unpaid invoices?
View all unpaid and past invoices under My Invoices in the customer dashboard and start payment there.
Payment problems
If your bank declines a card payment, check the card limit and online purchase settings or try another method. If the problem continues, open a support ticket.